TERMS & CONDITIONS

These Terms & Conditions outline the rules, obligations, and expectations for using Tunisia Transfers services. By booking with us, you agree to a standard that ensures safety, reliability, and professionalism for every passenger.

1. Service Overview

We provide airport pickups, city transfers, intercity rides, and chauffeur-driven services across Tunisia. Our goal is to deliver punctual, comfortable, and dependable transportation for every customer.

2. Booking Policy

To ensure smooth coordination, we require customers to provide accurate information during booking. This includes:

A booking is considered confirmed only after you receive a confirmation email or message. Incorrect details may lead to delays or service disruptions.

3. Pricing & Payments

Our pricing is transparent and displayed during booking. However, certain factors may affect the final cost, such as distance, time of travel, or special vehicle requirements.

Additional Charges May Apply For

Payments can be made online or in cash, depending on the policy applicable to your selected service.

4. Cancellation & Refund Policy

We understand that travel plans may change, so we offer flexible cancellation terms. To ensure fairness:

Our aim is to keep the process simple, fair, and transparent.

5. Waiting Time Policy

Different situations call for different allowances, so we offer complimentary waiting time to accommodate delays:

If the waiting period exceeds these limits, additional waiting-time charges apply.

6. Passenger Responsibilities

To ensure a safe and pleasant experience for all passengers and drivers, we ask customers to follow basic guidelines:

Drivers reserve the right to discontinue service if behavior compromises safety or comfort.

7. Liability

While we strive to offer punctual and smooth service, certain external factors, such as traffic, weather, or road closures may affect arrival times. Therefore, we cannot be held responsible for:

Our liability is limited strictly to the value of the booked service.

8. Amendments to Terms

We may update these Terms & Conditions periodically to reflect operational, legal, or service changes. Continued use of our services indicates your acceptance of the latest version.

9. Contact Us

For questions, clarifications, or concerns related to these terms or your booking, feel free to reach us using the details below:

Email:

tunisiatransfers@gmail.com